Author Archives: Jim D

About Jim D

Jim has worked in the IT field for over 25 years and as a senior leader for over 15 years. He has successfully turned around a number of IT shops to become high performing teams and a competitive advantage for their companies.

The Elusive High Availability in the Digital Age

Well, the summer is over, even if we have had great weather into September. My apologies for the delay in a new post, and I know I have several topic requests to fulfill ūüôā Given our own journey at Danske … Continue reading

Posted in Best Practices, Infrastructure Engineering, Uncategorized, Vision and Leadership, World Class Production Availability | Tagged , , | 6 Comments

Infrastructure Engineering – Leveraging a Technology Plan

Our recent post discussed using the Infrastructure Engineering Lifecycle (IELC) to enable organizations to build a modern, efficient and robust technology infrastructure. One of the key expressions that both leverages and IELC approach and helps an infrastructure team properly plan … Continue reading

Posted in Best Practices, Infrastructure Engineering, Metrics and Process Improvement, Platforms, Vision and Leadership, World Class Production Availability | Tagged , , | 6 Comments

Digitalization and Its Broader Impacts

We have discussed¬†several times in the past few years¬†the impacts of digitalization on the corporate landscape with a particular focus on the technology industry. We have also explored the key constraints of organizations to keep pace and to innovate. But … Continue reading

Posted in Efficiency and Cost Reduction, Looking Ahead, Vision and Leadership | Tagged , , , | 7 Comments

The Infrastructure Engineering Lifecycle – How to Build and Sustain a Top Quartile Infrastructure

There are over 5,000 books on applications development methods on Amazon. There are¬†dozens of industry and government standards that map out the methodologies for application development. And for IT operations and IT production processes like problem and change management, IT … Continue reading

Posted in Best Practices, Cloud, Data Centers, Infrastructure Engineering, Platforms, World Class Production Availability | Tagged , , , | 2 Comments

The Recent Quarter Results Confirm Tech Industry Trends

Some surprising and not so surprising results for the tech industry this past quarter (2Q15) confirm both longer term industry trends and also high volatility for¬†mismatches in expectations and performance. First, Apple delivered strong growth in revenue and profits¬†again (38% … Continue reading

Posted in Looking Ahead, Mobile, Platforms | Tagged , , | 6 Comments

The Key Growth Constraints on Your Business

We have seen the accelerating impact of technology on a wide variety of industries in the past decade. We have witnessed the impact of internet shopping on retail industries, and seen¬†the impact of digital content and downloads on the full … Continue reading

Posted in Best Practices, Looking Ahead, Vision and Leadership | Tagged , , | 2 Comments

IT Resolutions for 2015

While there is still one bowl¬†game left to be played and confetti to clean up, 2014¬†is now¬†done and leaves a mixed IT legacy.¬†¬†After 2013’s issues with the NSA leaks, the Healthcare.gov mishaps, and¬†the 40 million credit identities stolen from Target, … Continue reading

Posted in Building High Performance Teams, Information Security, Looking Ahead, Vision and Leadership | Tagged , | 5 Comments

Improving Vendor Performance

As we discussed in our previous post on the inefficient technology marketplace, the typical IT shop spends 60% or more of its budget on external vendors – buying hardware, software, and services. Often, once the contract has been negotiated, signed, … Continue reading

Posted in Best Practices, Efficiency and Cost Reduction, Metrics and Process Improvement, Procurement | Tagged , , | 4 Comments

Expect More Casualties

Smart phones, tablets, and their digital ecosystems have had a stunning impact on a range of industries in just a few short years. Those platforms changed how we work, how we shop, and how we interact with each other. And … Continue reading

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Overcoming the Inefficient Technology Marketplace

The typical IT shop spends 60% or more of its budget on external vendors – buying hardware, software, and services. Globally, the $2 trillion dollar IT marketplace (2013 estimate by Forrester) is quite inefficient where prices and discounts vary widely … Continue reading

Posted in Best Practices, Efficiency and Cost Reduction, Procurement | Tagged , , , | 4 Comments