Category Archives: Best Practices

The Elusive High Availability in the Digital Age

Well, the summer is over, even if we have had great weather into September. My apologies for the delay in a new post, and I know I have several topic requests to fulfill ūüôā Given our own journey at Danske … Continue reading

Posted in Best Practices, Infrastructure Engineering, Uncategorized, Vision and Leadership, World Class Production Availability | Tagged , , | 6 Comments

Infrastructure Engineering – Leveraging a Technology Plan

Our recent post discussed using the Infrastructure Engineering Lifecycle (IELC) to enable organizations to build a modern, efficient and robust technology infrastructure. One of the key expressions that both leverages and IELC approach and helps an infrastructure team properly plan … Continue reading

Posted in Best Practices, Infrastructure Engineering, Metrics and Process Improvement, Platforms, Vision and Leadership, World Class Production Availability | Tagged , , | 6 Comments

The Infrastructure Engineering Lifecycle – How to Build and Sustain a Top Quartile Infrastructure

There are over 5,000 books on applications development methods on Amazon. There are¬†dozens of industry and government standards that map out the methodologies for application development. And for IT operations and IT production processes like problem and change management, IT … Continue reading

Posted in Best Practices, Cloud, Data Centers, Infrastructure Engineering, Platforms, World Class Production Availability | Tagged , , , | 2 Comments

The Key Growth Constraints on Your Business

We have seen the accelerating impact of technology on a wide variety of industries in the past decade. We have witnessed the impact of internet shopping on retail industries, and seen¬†the impact of digital content and downloads on the full … Continue reading

Posted in Best Practices, Looking Ahead, Vision and Leadership | Tagged , , | 2 Comments

Improving Vendor Performance

As we discussed in our previous post on the inefficient technology marketplace, the typical IT shop spends 60% or more of its budget on external vendors – buying hardware, software, and services. Often, once the contract has been negotiated, signed, … Continue reading

Posted in Best Practices, Efficiency and Cost Reduction, Metrics and Process Improvement, Procurement | Tagged , , | 4 Comments

Overcoming the Inefficient Technology Marketplace

The typical IT shop spends 60% or more of its budget on external vendors – buying hardware, software, and services. Globally, the $2 trillion dollar IT marketplace (2013 estimate by Forrester) is quite inefficient where prices and discounts vary widely … Continue reading

Posted in Best Practices, Efficiency and Cost Reduction, Procurement | Tagged , , , | 4 Comments

Moving from Offshoring to Global Service Centers II

As we covered in our first post on this topic, since the mid-90s, companies have used¬†offshoring¬†to achieve cost and capacity advantages in IT. Offshoring was a favored option to address Y2K issues and has continued to expand at a¬†steady rate … Continue reading

Posted in Best Practices, Building High Performance Teams, Looking Ahead, Vision and Leadership | 2 Comments

Keeping Score and What’s In Store for 2014

Now that 2013 is done, it is time to review my predictions from January last year. For those keeping score, I had¬†six January predictions for Technology in 2013: 6. 2013 is the year of the ‘connected house’ as standards and … Continue reading

Posted in Best Practices, Just for fun, Looking Ahead | Tagged , | 2 Comments

How Did Technology End Up on the Sunday Morning Talk Shows?

It has been two months since the Healthcare.gov launch and by now nearly every American has heard or witnessed the poor performance of the websites. Early on, only one of every five users was able to actually sign in to … Continue reading

Posted in Best Practices, Efficiency and Cost Reduction, Looking Ahead, Project Management and Delivery, Uncategorized, Vision and Leadership | Tagged , , | 5 Comments

Whither Virtual Desktops?

The enterprise popularity of tablets and smartphones at the expense of PCs and other desktop devices is also sinking desktop virtualization.¬†In addition to the clear link that tablets and smartphones are cannibalizing PC sales, mobility and changing device economics is … Continue reading

Posted in Best Practices, Efficiency and Cost Reduction, Looking Ahead, Mobile | 6 Comments