Tech industry insights…
- First text messages sent 25 years ago this month: Of course, sent between two PCs but still the first and I do not think it include the phrase 'LOL' 🙂 ...
- Computer glitch allowed all pilots to take vacation: American Airlines has now resolved this (with overtime pay rates) but a programming error allowed all pilots to schedule their vacation over Christmas, unfortunately leaving none to fly the planes!
- Fresh, Simple, Elegant Alarm app! Unfortunately our great alarm app Wakebright does not work with iOS 11. I hope to rebuild and get back out on the store over the holidays 🙂 Wish me luck!
- What to read: A terrific article on teams and Google - What Google Learned From Its Quest to Build the Perfect Team. Or my longtime favorite: a lengthy (38,000 words) paper that has become one of Bloomberg's best read articles - What is Code. It is a thoughtful, well-written piece to explain software and how it touches our modern world.
For my top list of reading recommendations, check the reference page.
Our Modern Tech World :)
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Tag Archives: IT Management
The typical IT shop spends 60% or more of its budget on external vendors – buying hardware, software, and services. Globally, the $2 trillion dollar IT marketplace (2013 estimate by Forrester) is quite inefficient where prices and discounts vary widely … Continue reading
My apologies for the delay in my post. It has been a busy few months and it has taken an extended time since there is quite a bit I wish to cover in the global shared service center model. Since … Continue reading
It has been two months since the Healthcare.gov launch and by now nearly every American has heard or witnessed the poor performance of the websites. Early on, only one of every five users was able to actually sign in to … Continue reading
Production issues, as Microsoft and Google can tell you, impact even cloud email apps. A few weeks ago, Microsoft took an entire weekend to full recover its cloud Outlook service. Perhaps you noted the issues earlier this year in financial … Continue reading
It is a bit ironic that this post has taken me twice as long to do as my average post. But while it is an important topic, it is difficult to pinpoint, of all the practices you can leverage, which … Continue reading
Today I revisit a core topic of Recipes for IT: High Performance IT Teams. Before I provide background on this series of posts, I thought it was about time for a quick blog update. Recipes for IT continues to attract new readers … Continue reading
I hope you enjoyed the Easter weekend. I have teamed up today with Chris Collins, a senior IT Finance manager and former colleague. Our final post on metrics is on unit costing — on which Chris has been invaluable with … Continue reading
In 1968, Garrett Hardin wrote about the over-exploitation of common resources in an essay titled the “The Tragedy of the Commons“. While Garrett wrote about the overexploitation of common pastureland where individual herders overused and diminished common pasture, there can … Continue reading
Perhaps you are wondering what nationality or culture has to do with piloting an airplane? And how could piloting an airplane be similar to making decisions in an IT organization? For those of you who have read Outliers, which I … Continue reading